Bought a Persimmon home? Here's what to snagand how to make it stick.
Persimmon is one of the UK's largest housebuilders, completing around 10,000 new homes a year. The HBF Customer Satisfaction Survey has consistently scored Persimmon among the bottom tier of major builders for build quality and complaint handling — which is precisely why getting your snags documented properly matters.
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Take photos, drop pins on your floorplan, share with your builder. Up to 10 defects free on the Foundation tier.
Common Persimmon Homes defects to check
Based on publicly available HBF Customer Satisfaction Survey data and the typical pattern of complaints in UK new-build aftercare. Use this as your starter checklist when you walk the property.
- Plasterboard nail pops and hairline cracks above doorways
- Loose or uneven decking and patio slabs in turfed gardens
- Skirting board gaps and unfinished caulking around architraves
- Boiler pressure issues and underfloor heating zones not balancing
- Render cracks at panel joins on render-finished plots
- Loft insulation not laid to building-regs depth (270mm minimum)
- Internal doors binding or out of square after first season
Your warranty window
Persimmon homes are typically covered by the NHBC Buildmark 10-year structural warranty. The first 2 years are the builder defects period — log everything within that window.
How DefectR helps
Photo evidence
Every defect comes with a date-stamped photo, vector arrows pointing at the problem, and severity rating.
Floorplan pins
Drop a pin exactly where the issue is on your Persimmon Homes floorplan — no guessing where each defect lives.
One-tap share
Send the whole report to your builder via shareable link or branded PDF — no more email chains.
Start your Persimmon Homes snag list today
Free to start. £12.99 per property if you want unlimited defects and the builder share link. No subscription.
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